06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an e-mail that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even understand if they are still in service. Looked on their website and it says they are attempting to ship orders put by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship out amongst countless other orders. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called with no success. . Finally today spoke with agent who stated they would email me tracking info however could not offer ship date. I bought 1 kit at full cost and another at half off, invested an overall of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when whatever normalizes once again that you would reevaluate SNOW.Thank you for providing yourself the chance of becoming part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I contacted client Solutions about being unhappy with the outcomes from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I contacted this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We provide a thirty days cash back ensure with complete refund on any utilized or unused products. Customer simply has to pay return label. Just return your items to us within one month of placing your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our company and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 30 day period, however they kept jacking me around, SO that the thirty days duration had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We use a 1 month cash back guarantee with full refund on any utilized or unused items (). Client simply has to pay return label. Simply return your items to us within 1 month of positioning your order – .
Since of the nature of our organization and products, we are unable to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against flaws due to malfunctioning workmanship or products occurring from Typical Usage of the device.
It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage triggered by mishap, misuse or overlook. Any effort to open or take apart the device (or its devices) will void the service warranty. If you find a defect and alert SNOW during the service warranty period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks without any action. I likewise consisted of images and my order number.
We deeply excuse the inconvenience! We are working to solve this concern as quickly as we can. Initially, please make sure your phone is credited at least 50% Second, please use it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent numerous emails to ask on my order. At this moment I simply desire a refund, however can’t get ahold of a person to speak to about my order.
Order has been pushed to the front of the line. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous customers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when everything normalizes once again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.