06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an email that my order would arrive in 1-2 weeks (). I got a generated email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even know if they are still in company. Searched their website and it says they are attempting to ship orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship among countless other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking info. I have actually emailed two times and called with no success. . Lastly today talked to agent who mentioned they would email me tracking information however could not provide ship date. I acquired 1 kit at full rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an email which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible. We truly apologize we could not fulfill your needs and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for providing yourself the opportunity of being part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I called consumer Solutions about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We use a 1 month cash back ensure with complete refund on any used or unused items. Customer simply needs to pay return label. Merely return your items to us within 1 month of placing your order. Client is accountable for return shipping costs.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 30 day duration, but they kept jacking me around, SO that the one month period had passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We offer a 1 month refund guarantee with full refund on any used or unused products (). Consumer just needs to pay return label. Simply return your products to us within one month of placing your order – .
Because of the nature of our service and items, we are unable to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase against flaws due to defective craftsmanship or materials emerging from Regular Usage of the gadget.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any effort to open or take apart the device (or its accessories) will void the guarantee. If you find a problem and inform SNOW during the warranty duration, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks with no response. I also included pictures and my order number.
We deeply excuse the hassle! We are working to resolve this issue as quickly as we can. First, please make certain your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually also sent out numerous emails to ask on my order. At this moment I simply desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pushed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of clients as possible. We genuinely apologize we could not fulfill your needs and we hope that when everything normalizes once again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW family.