06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away received an e-mail that my order would show up in 1-2 weeks (). I received a generated email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even know if they are still in company. Looked on their site and it states they are attempting to ship orders positioned by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among thousands of other orders. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking info. I have actually emailed twice and called without any success. . Finally today spoke with agent who mentioned they would email me tracking information however might not supply ship date. I bought 1 package at full cost and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an email which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of consumers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for providing yourself the chance of being part of the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I called customer Providers about being dissatisfied with the outcomes from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We provide a 1 month cash back ensure with full refund on any utilized or unused products. Customer just has to pay return label. Merely return your items to us within thirty days of putting your order. Customer is accountable for return shipping costs.
Any kind of refund will be issued as shop credit if returned after your 30-day window. Because of the nature of our organization and items, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the one month period, however they kept jacking me around, SO that the 30 Day period had actually passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide an one month refund ensure with full refund on any used or unused items (). Client just has to pay return label. Merely return your items to us within 1 month of placing your order – .
Since of the nature of our company and items, we are not able to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus problems due to faulty workmanship or materials arising from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage triggered by accident, misuse or neglect. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you discover a problem and notify SNOW throughout the guarantee period, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the business multiple times over two weeks with no response. I likewise included photos and my order number.
We deeply apologize for the inconvenience! We are working to resolve this issue as quickly as we can. Initially, please make certain your phone is charged to at least 50% Second, please use it without a phone case. Third, try it in different gadgets including phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have likewise sent out various e-mails to inquire on my order. At this point I simply desire a refund, however can’t get ahold of an individual to speak with about my order.
Order has been pushed to the front of the line. We say sorry for the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous clients as possible. We truly apologize we couldn’t satisfy your needs and we hope that when everything normalizes once again that you would reassess SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW family.