06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I received a created email on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in company. Looked on their website and it says they are attempting to ship orders positioned by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We ask forgiveness for the hassle triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous consumers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed twice and called with no success. . Lastly today spoke to agent who specified they would email me tracking details however might not offer ship date. I purchased 1 set at full cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible. We genuinely apologize we couldn’t meet your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I called customer Providers about being dissatisfied with the results from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We offer an one month refund ensure with complete refund on any utilized or unused items. Customer just needs to pay return label. Simply return your items to us within 30 days of placing your order. Customer is accountable for return shipping costs.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 30 day period, but they kept jacking me around, SO that the 30 Day duration had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 1 month cash back guarantee with full refund on any utilized or unused items (). Client just has to pay return label. Merely return your products to us within 30 days of putting your order – .
Due to the fact that of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus defects due to faulty craftsmanship or products developing from Normal Use of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage brought on by mishap, abuse or neglect. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you discover a defect and alert SNOW during the service warranty period, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks with no action. I also consisted of photos and my order number.
We deeply say sorry for the hassle! We are working to resolve this issue as rapidly as we can. First, please ensure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have also sent many emails to ask on my order. At this moment I just want a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many customers as possible. We really apologize we could not fulfill your needs and we hope that when everything normalizes again that you would reevaluate SNOW. .Thank you for offering yourself the chance of being part of the SNOW family.