06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would arrive in 1-2 weeks (). I got a created e-mail on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even know if they are still in company. Looked on their website and it states they are attempting to ship orders positioned by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among thousands of other orders. We apologize for the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called without any success. . Lastly today spoke with representative who mentioned they would email me tracking details but might not provide ship date. I acquired 1 package at full price and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous clients as possible. We genuinely apologize we couldn’t meet your needs and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the chance of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I contacted client Providers about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No worries! We provide a 1 month cash back ensure with complete refund on any used or unused items. Client just needs to pay return label. Merely return your items to us within 30 days of positioning your order. Consumer is responsible for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 1 month duration, but they kept jacking me around, SO that the one month period had passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a 1 month cash back guarantee with complete refund on any used or unused items (). Client just has to pay return label. Just return your products to us within 1 month of positioning your order – .
Because of the nature of our business and items, we are not able to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase versus defects due to malfunctioning workmanship or materials arising from Typical Usage of the device.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage triggered by mishap, misuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a defect and alert SNOW during the guarantee duration, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over 2 weeks without any reaction. I also included images and my order number.
We deeply excuse the trouble! We are working to resolve this concern as rapidly as we can. Initially, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop computer, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent out various e-mails to ask on my order. At this point I just want a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW family.