06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I got a generated e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I do not even know if they are still in company. Searched their website and it states they are attempting to ship orders placed by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship among thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed twice and called without any success. . Lastly today spoke with agent who mentioned they would email me tracking details however might not provide ship date. I bought 1 package at complete price and another at half off, spent a total of $224 ().
As I was typing this problem I did get an email which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many customers as possible. We really apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of belonging to the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I contacted customer Solutions about being unhappy with the results from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We offer an one month cash back ensure with complete refund on any utilized or unused items. Consumer simply needs to pay return label. Just return your products to us within 30 days of putting your order. Consumer is accountable for return shipping costs.
Any kind of refund will be provided as shop credit if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the one month duration, but they kept jacking me around, SO that the one month duration had actually passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a 1 month refund guarantee with full refund on any used or unused items (). Client just has to pay return label. Just return your products to us within 1 month of positioning your order – .
Since of the nature of our business and products, we are not able to restock or resale any products. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against defects due to defective craftsmanship or materials developing from Normal Use of the device.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage triggered by mishap, abuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the guarantee. If you discover a flaw and alert SNOW throughout the warranty period, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks with no reaction. I also consisted of images and my order number.
We deeply excuse the hassle! We are working to resolve this concern as rapidly as we can. First, please make certain your phone is credited at least 50% Second, please utilize it without a phone case. Third, try it in different gadgets including phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent many emails to ask on my order. At this point I simply want a refund, but can’t get ahold of an individual to talk to about my order.
Order has been pressed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible. We really apologize we could not fulfill your requirements and we hope that when everything stabilizes again that you would reconsider SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW family.