06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away received an e-mail that my order would get here in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no response. I don’t even understand if they are still in company. Searched their site and it states they are trying to deliver orders put by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out among thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking details. I’ve emailed two times and called without any success. . Lastly today spoke with agent who specified they would email me tracking info however could not offer ship date. I bought 1 package at full rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous customers as possible. We truly apologize we couldn’t satisfy your needs and we hope that when everything normalizes again that you would reassess SNOW.Thank you for giving yourself the chance of being part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I contacted customer Services about being unhappy with the results from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No concerns! We offer a 30 day refund ensure with full refund on any utilized or unused products. Client simply has to pay return label. Merely return your items to us within one month of positioning your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 30 day duration, however they kept jacking me around, SO that the 30 Day period had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a thirty days refund guarantee with complete refund on any used or unused items (). Client just needs to pay return label. Simply return your products to us within thirty days of positioning your order – .
Since of the nature of our service and products, we are unable to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus flaws due to faulty workmanship or materials emerging from Normal Use of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by mishap, abuse or overlook. Any effort to open or take apart the gadget (or its accessories) will void the warranty. If you discover a problem and notify SNOW during the warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over two weeks without any response. I also included pictures and my order number.
We deeply excuse the hassle! We are working to solve this concern as rapidly as we can. First, please make certain your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in various gadgets including phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually also sent out many emails to inquire on my order. At this point I simply desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We apologize for the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous clients as possible. We really apologize we could not fulfill your needs and we hope that when whatever normalizes once again that you would reassess SNOW. .Thank you for giving yourself the chance of belonging to the SNOW household.