06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an email that my order would arrive in 1-2 weeks (). I received a generated e-mail on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in business. Looked on their site and it states they are attempting to deliver orders placed by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out among countless other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called without any success. . Finally today spoke with representative who specified they would email me tracking info however might not provide ship date. I purchased 1 set at complete rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of customers as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when everything normalizes again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called client Providers about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We offer a 30 day money back ensure with complete refund on any used or unused products. Customer simply needs to pay return label. Simply return your items to us within 1 month of placing your order. Client is responsible for return shipping costs.
Any type of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our company and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the thirty days period had passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We use a 1 month refund guarantee with full refund on any used or unused products (). Consumer just has to pay return label. Just return your products to us within 1 month of placing your order – .
Due to the fact that of the nature of our company and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase versus defects due to defective workmanship or products developing from Regular Use of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, misuse or neglect. Any effort to open or take apart the device (or its accessories) will void the guarantee. If you find a problem and notify SNOW throughout the guarantee period, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no action. I likewise consisted of pictures and my order number.
We deeply excuse the trouble! We are working to fix this concern as quickly as we can. Initially, please ensure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent various emails to inquire on my order. At this point I simply want a refund, however can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We ask forgiveness for the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many clients as possible. We really apologize we could not satisfy your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for giving yourself the chance of becoming part of the SNOW household.