06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an email that my order would arrive in 1-2 weeks (). I received a produced email on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even understand if they are still in organization. Looked on their site and it states they are trying to ship orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship out amongst thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I’ve emailed two times and called with no success. . Finally today spoke to agent who specified they would email me tracking details however might not supply ship date. I purchased 1 set at full cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous clients as possible. We really apologize we couldn’t satisfy your needs and we hope that when whatever normalizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of being part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I contacted consumer Providers about being unhappy with the results from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We provide a thirty days cash back ensure with complete refund on any utilized or unused items. Consumer simply needs to pay return label. Just return your items to us within one month of placing your order. Customer is responsible for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our company and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 30 day period, but they kept jacking me around, SO that the one month duration had passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We use a thirty days cash back guarantee with full refund on any used or unused items (). Consumer simply needs to pay return label. Merely return your items to us within 1 month of putting your order – .
Since of the nature of our service and items, we are unable to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase versus flaws due to faulty craftsmanship or materials arising from Typical Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage brought on by accident, abuse or neglect. Any effort to open or take apart the device (or its accessories) will void the guarantee. If you discover a problem and notify SNOW throughout the guarantee period, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over 2 weeks without any reaction. I also consisted of photos and my order number.
We deeply apologize for the trouble! We are working to resolve this concern as rapidly as we can. First, please make sure your phone is credited at least 50% Second, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have likewise sent out many emails to ask on my order. At this moment I just desire a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible. We really apologize we couldn’t meet your requirements and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW household.