06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in business. Searched their site and it states they are attempting to deliver orders placed by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to deliver out amongst thousands of other orders. We apologize for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking details. I have actually emailed two times and called with no success. . Finally today spoke to representative who stated they would email me tracking details however might not provide ship date. I acquired 1 set at complete cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous clients as possible. We really apologize we could not meet your needs and we hope that when whatever normalizes once again that you would reassess SNOW.Thank you for offering yourself the opportunity of being part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I contacted client Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We offer a thirty days refund guarantee with full refund on any utilized or unused products. Client simply needs to pay return label. Just return your products to us within thirty days of putting your order. Customer is accountable for return shipping expenses.
Any kind of refund will be provided as store credit if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the thirty days period, but they kept jacking me around, SO that the one month duration had actually passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a 1 month cash back ensure with full refund on any used or unused items (). Customer just needs to pay return label. Merely return your products to us within 1 month of positioning your order – .
Due to the fact that of the nature of our service and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase against flaws due to malfunctioning craftsmanship or materials arising from Normal Usage of the device.
It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage triggered by accident, abuse or overlook. Any effort to open or take apart the device (or its accessories) will void the warranty. If you discover a defect and notify SNOW throughout the service warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks without any response. I likewise included photos and my order number.
We deeply excuse the inconvenience! We are working to solve this issue as quickly as we can. First, please ensure your phone is credited at least 50% 2nd, please use it without a phone case. Third, try it in different devices consisting of phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually also sent out various e-mails to inquire on my order. At this point I just want a refund, but can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of consumers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for providing yourself the chance of belonging to the SNOW family.