06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away received an e-mail that my order would arrive in 1-2 weeks (). I received a created email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even understand if they are still in business. Searched their website and it says they are attempting to ship orders placed by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to deliver out among thousands of other orders. We apologize for the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I have actually emailed two times and called with no success. . Lastly today spoke with representative who specified they would email me tracking details but might not supply ship date. I bought 1 package at complete price and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible. We genuinely apologize we could not satisfy your needs and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for providing yourself the opportunity of being part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I contacted consumer Services about being dissatisfied with the outcomes from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I contacted this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We offer a 30 day cash back ensure with full refund on any utilized or unused products. Client simply has to pay return label. Merely return your products to us within 30 days of placing your order. Consumer is accountable for return shipping costs.
Any type of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 30 day period, however they kept jacking me around, SO that the 1 month duration had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a 30 day refund guarantee with complete refund on any used or unused products (). Customer just needs to pay return label. Merely return your items to us within one month of positioning your order – .
Since of the nature of our service and products, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase versus defects due to malfunctioning craftsmanship or products arising from Regular Usage of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage caused by accident, misuse or disregard. Any effort to open or take apart the device (or its devices) will void the service warranty. If you discover a flaw and alert SNOW during the service warranty duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks without any reaction. I likewise consisted of photos and my order number.
We deeply apologize for the inconvenience! We are working to solve this issue as quickly as we can. First, please make sure your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have also sent out various emails to ask on my order. At this moment I just desire a refund, but can’t get ahold of an individual to speak to about my order.
Order has been pressed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We truly apologize we could not meet your requirements and we hope that when everything normalizes again that you would reevaluate SNOW. .Thank you for giving yourself the opportunity of becoming part of the SNOW family.