06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an e-mail that my order would get here in 1-2 weeks (). I got a generated email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no response. I don’t even know if they are still in company. Looked on their website and it states they are trying to ship orders put by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to deliver out amongst countless other orders. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed twice and called without any success. . Finally today spoke with agent who specified they would email me tracking information however might not provide ship date. I bought 1 kit at full rate and another at half off, invested a total of $224 ().
As I was typing this grievance I did receive an email which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible. We genuinely apologize we could not meet your needs and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with customer Solutions about being dissatisfied with the results from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We provide a 1 month cash back ensure with complete refund on any utilized or unused products. Customer just has to pay return label. Just return your products to us within one month of putting your order. Consumer is responsible for return shipping costs.
Any type of refund will be provided as store credit if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the one month duration, however they kept jacking me around, SO that the one month duration had passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a 1 month money back ensure with complete refund on any used or unused products (). Client simply has to pay return label. Merely return your products to us within one month of positioning your order – .
Since of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against flaws due to defective craftsmanship or products arising from Normal Use of the device.
It does NOT cover cosmetic wear and tear brought on by reasonable wear and tear, or damage brought on by accident, abuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you find a problem and inform SNOW during the service warranty period, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks with no reaction. I also included pictures and my order number.
We deeply excuse the inconvenience! We are working to resolve this concern as rapidly as we can. First, please make sure your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent numerous e-mails to ask on my order. At this moment I simply want a refund, however can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many clients as possible. We genuinely apologize we couldn’t satisfy your requirements and we hope that when everything normalizes again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW household.