06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an email that my order would arrive in 1-2 weeks (). I received a created e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in organization. Looked on their site and it states they are trying to deliver orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to deliver out amongst countless other orders. We say sorry for the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I’ve emailed twice and called without any success. . Finally today talked to agent who mentioned they would email me tracking details however might not provide ship date. I bought 1 kit at complete rate and another at half off, invested a total of $224 ().
As I was typing this problem I did receive an email which was apparently going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of consumers as possible. We really apologize we could not meet your needs and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with customer Providers about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No worries! We offer a 30 day money back ensure with complete refund on any utilized or unused products. Customer just has to pay return label. Simply return your items to us within 30 days of putting your order. Client is responsible for return shipping expenses.
Any kind of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our company and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the 30 day duration, however they kept jacking me around, SO that the one month period had actually passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a 30 day cash back ensure with complete refund on any utilized or unused items (). Consumer simply has to pay return label. Just return your products to us within thirty days of positioning your order – .
Since of the nature of our business and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase versus flaws due to defective craftsmanship or products developing from Normal Use of the gadget.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage brought on by accident, misuse or overlook. Any effort to open or take apart the device (or its devices) will void the warranty. If you find a defect and alert SNOW during the guarantee duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks without any response. I likewise included images and my order number.
We deeply excuse the hassle! We are working to fix this problem as rapidly as we can. Initially, please make sure your phone is credited a minimum of 50% Second, please use it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer system, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have likewise sent many e-mails to ask on my order. At this point I simply desire a refund, however can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of clients as possible. We truly apologize we could not meet your requirements and we hope that when everything normalizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW household.