06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would get here in 1-2 weeks (). I got a generated email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in organization. Searched their site and it says they are trying to deliver orders placed by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship among thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed twice and called without any success. . Lastly today talked to representative who specified they would email me tracking details however could not supply ship date. I acquired 1 kit at full cost and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many customers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I called customer Services about being unhappy with the outcomes from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No concerns! We provide a 1 month cash back guarantee with full refund on any used or unused items. Client simply needs to pay return label. Simply return your products to us within one month of positioning your order. Consumer is accountable for return shipping expenses.
Any type of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 30 day duration, however they kept jacking me around, SO that the thirty days duration had actually passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a thirty days refund ensure with full refund on any used or unused items (). Consumer just has to pay return label. Simply return your products to us within 30 days of placing your order – .
Because of the nature of our organization and products, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against defects due to defective workmanship or materials occurring from Typical Usage of the device.
It does NOT cover cosmetic degeneration caused by fair wear and tear, or damage triggered by accident, misuse or disregard. Any effort to open or take apart the device (or its devices) will void the guarantee. If you discover a flaw and notify SNOW throughout the warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business multiple times over two weeks without any reaction. I likewise consisted of photos and my order number.
We deeply say sorry for the inconvenience! We are working to fix this concern as quickly as we can. Initially, please make certain your phone is credited at least 50% 2nd, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually also sent various e-mails to ask on my order. At this point I just desire a refund, however can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible. We truly apologize we couldn’t meet your requirements and we hope that when whatever stabilizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.