06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an email that my order would get here in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I don’t even know if they are still in company. Looked on their website and it says they are trying to deliver orders positioned by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to deliver out among countless other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I have actually emailed twice and called with no success. . Lastly today spoke with agent who specified they would email me tracking info but could not offer ship date. I acquired 1 set at full price and another at half off, invested an overall of $224 ().
As I was typing this complaint I did get an email which was allegedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible. We genuinely apologize we couldn’t meet your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I contacted client Services about being unhappy with the results from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No worries! We provide a thirty days cash back guarantee with complete refund on any utilized or unused products. Customer just has to pay return label. Merely return your items to us within thirty days of putting your order. Consumer is accountable for return shipping expenses.
Any type of refund will be released as installment plan if returned after your 30-day window. Because of the nature of our business and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 30 day period, however they kept jacking me around, SO that the 30 Day period had actually passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We use a 1 month refund ensure with complete refund on any utilized or unused items (). Client just has to pay return label. Just return your products to us within one month of positioning your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase against flaws due to faulty workmanship or materials occurring from Typical Use of the gadget.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage brought on by mishap, misuse or neglect. Any effort to open or take apart the device (or its devices) will void the warranty. If you find a defect and alert SNOW throughout the warranty duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the company several times over 2 weeks with no reaction. I also included pictures and my order number.
We deeply excuse the hassle! We are working to resolve this concern as rapidly as we can. Initially, please make sure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, try it in different devices consisting of phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have also sent many emails to inquire on my order. At this point I simply desire a refund, but can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of clients as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when everything normalizes once again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW household.