06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I right away received an email that my order would show up in 1-2 weeks (). I got a generated email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I don’t even know if they are still in business. Searched their site and it states they are attempting to ship orders positioned by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst countless other orders. We say sorry for the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I’ve emailed two times and called with no success. . Lastly today spoke with agent who stated they would email me tracking info however could not supply ship date. I purchased 1 kit at full cost and another at half off, invested an overall of $224 ().
As I was typing this complaint I did get an email which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of customers as possible. We really apologize we could not fulfill your needs and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for giving yourself the chance of belonging to the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called customer Services about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No worries! We provide a 30 day cash back guarantee with complete refund on any used or unused products. Customer simply needs to pay return label. Simply return your items to us within 30 days of positioning your order. Client is accountable for return shipping expenses.
Any kind of refund will be released as installment plan if returned after your 30-day window. Because of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the 1 month duration, but they kept jacking me around, SO that the 30 Day period had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a thirty days refund ensure with full refund on any utilized or unused products (). Client simply needs to pay return label. Merely return your products to us within 30 days of putting your order – .
Because of the nature of our company and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase against problems due to faulty workmanship or products emerging from Regular Use of the gadget.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage brought on by mishap, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you discover a problem and alert SNOW throughout the service warranty duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any reaction. I likewise consisted of images and my order number.
We deeply ask forgiveness for the hassle! We are working to fix this problem as rapidly as we can. First, please make sure your phone is credited a minimum of 50% Second, please use it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have also sent various e-mails to ask on my order. At this moment I just want a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pushed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous clients as possible. We genuinely apologize we could not satisfy your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of becoming part of the SNOW household.