06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away received an email that my order would get here in 1-2 weeks (). I got a produced e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no response. I do not even know if they are still in organization. Searched their website and it states they are attempting to ship orders put by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship out among countless other orders. We ask forgiveness for the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking details. I’ve emailed two times and called without any success. . Lastly today talked to representative who mentioned they would email me tracking details but could not provide ship date. I acquired 1 set at complete rate and another at half off, invested an overall of $224 ().
As I was typing this grievance I did get an e-mail which was supposedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many clients as possible. We truly apologize we could not meet your needs and we hope that when everything stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I contacted customer Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No concerns! We provide an one month cash back ensure with complete refund on any utilized or unused products. Consumer just has to pay return label. Just return your items to us within 30 days of positioning your order. Consumer is accountable for return shipping costs.
Any type of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our business and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the thirty days period, however they kept jacking me around, SO that the 1 month period had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a thirty days refund ensure with full refund on any utilized or unused products (). Client just has to pay return label. Just return your products to us within one month of placing your order – .
Since of the nature of our service and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against defects due to malfunctioning craftsmanship or materials developing from Regular Use of the device.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage brought on by mishap, misuse or overlook. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you find a defect and alert SNOW during the warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any response. I also consisted of images and my order number.
We deeply apologize for the inconvenience! We are working to solve this concern as quickly as we can. First, please ensure your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent out various e-mails to ask on my order. At this point I simply want a refund, however can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We apologize for the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of consumers as possible. We genuinely apologize we could not fulfill your needs and we hope that when everything normalizes again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW household.