06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I right away received an e-mail that my order would get here in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in company. Looked on their website and it states they are attempting to ship orders placed by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship among countless other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking details. I’ve emailed two times and called without any success. . Finally today spoke with agent who mentioned they would email me tracking information however could not provide ship date. I bought 1 kit at complete price and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an e-mail which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of consumers as possible. We really apologize we could not fulfill your needs and we hope that when everything normalizes again that you would reassess SNOW.Thank you for offering yourself the chance of becoming part of the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I contacted consumer Providers about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We provide a thirty days refund guarantee with full refund on any used or unused items. Consumer just has to pay return label. Merely return your items to us within one month of putting your order. Client is accountable for return shipping costs.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the 30 day period, however they kept jacking me around, SO that the thirty days duration had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We offer a thirty days cash back ensure with complete refund on any used or unused items (). Customer simply needs to pay return label. Simply return your products to us within 1 month of positioning your order – .
Because of the nature of our company and products, we are not able to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the original date of purchase versus flaws due to defective workmanship or materials developing from Regular Usage of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage brought on by accident, abuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you discover a defect and inform SNOW during the warranty duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the business multiple times over 2 weeks without any action. I likewise included pictures and my order number.
We deeply excuse the hassle! We are working to fix this problem as rapidly as we can. Initially, please make sure your phone is credited at least 50% Second, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have also sent out many e-mails to inquire on my order. At this moment I just desire a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We say sorry for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous clients as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for offering yourself the chance of belonging to the SNOW household.