06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away got an e-mail that my order would show up in 1-2 weeks (). I got a created e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I don’t even understand if they are still in organization. Looked on their website and it states they are trying to ship orders placed by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst thousands of other orders. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed twice and called with no success. . Lastly today talked to agent who stated they would email me tracking information however could not supply ship date. I acquired 1 package at complete price and another at half off, spent a total of $224 ().
As I was typing this problem I did get an e-mail which was supposedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for giving yourself the opportunity of being part of the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I called customer Solutions about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We provide an one month money back guarantee with full refund on any utilized or unused items. Client simply has to pay return label. Merely return your products to us within one month of putting your order. Consumer is responsible for return shipping costs.
Any type of refund will be issued as store credit if returned after your 30-day window. Since of the nature of our company and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the thirty days period, however they kept jacking me around, SO that the one month period had passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a thirty days cash back guarantee with full refund on any used or unused products (). Customer just needs to pay return label. Just return your products to us within 30 days of placing your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against defects due to malfunctioning craftsmanship or products developing from Typical Use of the device.
It does NOT cover cosmetic deterioration brought on by fair wear and tear, or damage triggered by mishap, abuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you find a problem and inform SNOW during the guarantee period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks with no reaction. I likewise included pictures and my order number.
We deeply apologize for the inconvenience! We are working to resolve this issue as quickly as we can. Initially, please ensure your phone is charged to at least 50% Second, please use it without a phone case. Third, attempt it in different devices including phone, tablet, computer, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent out numerous emails to inquire on my order. At this moment I just want a refund, however can’t get ahold of an individual to speak with about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many clients as possible. We really apologize we couldn’t meet your needs and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.