06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I got a produced e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no response. I don’t even understand if they are still in business. Looked on their site and it states they are attempting to ship orders put by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst countless other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking details. I have actually emailed two times and called without any success. . Lastly today spoke to agent who specified they would email me tracking info however could not provide ship date. I purchased 1 package at full cost and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an email which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes again that you would reconsider SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I contacted client Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We offer a 1 month money back ensure with full refund on any used or unused products. Consumer simply has to pay return label. Just return your items to us within one month of placing your order. Client is accountable for return shipping expenses.
Any type of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our service and products, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the thirty days duration, but they kept jacking me around, SO that the 1 month duration had passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a thirty days refund ensure with full refund on any utilized or unused items (). Consumer simply has to pay return label. Just return your products to us within 1 month of putting your order – .
Since of the nature of our company and products, we are unable to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase versus defects due to faulty craftsmanship or materials emerging from Typical Usage of the device.
It does NOT cover cosmetic degeneration caused by fair wear and tear, or damage triggered by accident, misuse or disregard. Any attempt to open or take apart the gadget (or its devices) will void the guarantee. If you find a problem and notify SNOW throughout the guarantee duration, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks with no reaction. I also included photos and my order number.
We deeply say sorry for the hassle! We are working to solve this problem as rapidly as we can. Initially, please make sure your phone is credited at least 50% Second, please use it without a phone case. Third, try it in different devices consisting of phone, tablet, computer system, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually also sent out numerous e-mails to ask on my order. At this moment I simply want a refund, but can’t get ahold of an individual to talk to about my order.
Order has been pressed to the front of the line. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous clients as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for providing yourself the chance of being part of the SNOW household.