06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I right away got an email that my order would show up in 1-2 weeks (). I received a generated email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in organization. Looked on their website and it says they are attempting to deliver orders put by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship out among countless other orders. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed two times and called without any success. . Lastly today spoke to representative who specified they would email me tracking info however could not offer ship date. I bought 1 package at full rate and another at half off, spent a total of $224 ().
As I was typing this problem I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible. We really apologize we could not meet your needs and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I got in touch with customer Services about being unhappy with the outcomes from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No worries! We provide a thirty days cash back ensure with complete refund on any utilized or unused items. Client simply needs to pay return label. Merely return your items to us within 1 month of positioning your order. Client is accountable for return shipping expenses.
Any type of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the one month period, however they kept jacking me around, SO that the one month duration had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide an one month money back guarantee with full refund on any utilized or unused products (). Consumer just needs to pay return label. Just return your items to us within one month of putting your order – .
Due to the fact that of the nature of our service and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase versus flaws due to faulty craftsmanship or materials occurring from Typical Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by accident, abuse or disregard. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you find a problem and inform SNOW throughout the warranty duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business numerous times over two weeks without any reaction. I also consisted of photos and my order number.
We deeply say sorry for the inconvenience! We are working to solve this problem as rapidly as we can. First, please make certain your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have likewise sent numerous emails to ask on my order. At this moment I just desire a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We say sorry for the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when everything stabilizes again that you would reconsider SNOW. .Thank you for offering yourself the chance of becoming part of the SNOW family.