06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an e-mail that my order would arrive in 1-2 weeks (). I received a produced e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even understand if they are still in organization. Looked on their website and it states they are trying to ship orders placed by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship among countless other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed twice and called without any success. . Finally today talked to agent who stated they would email me tracking details however might not supply ship date. I acquired 1 kit at complete cost and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous customers as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with client Solutions about being dissatisfied with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We provide a thirty days money back ensure with full refund on any utilized or unused items. Consumer simply needs to pay return label. Merely return your products to us within 1 month of positioning your order. Client is accountable for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the one month period, however they kept jacking me around, SO that the thirty days period had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a thirty days refund guarantee with full refund on any used or unused products (). Client simply has to pay return label. Simply return your items to us within 1 month of putting your order – .
Because of the nature of our organization and products, we are unable to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against defects due to faulty workmanship or products arising from Regular Usage of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage triggered by mishap, abuse or disregard. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you discover a problem and alert SNOW throughout the guarantee duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks with no response. I also consisted of photos and my order number.
We deeply ask forgiveness for the inconvenience! We are working to resolve this problem as quickly as we can. Initially, please make certain your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually also sent out numerous emails to ask on my order. At this moment I simply want a refund, but can’t get ahold of an individual to speak to about my order.
Order has been pressed to the front of the line. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of clients as possible. We genuinely apologize we could not meet your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for giving yourself the chance of being part of the SNOW household.