06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in business. Looked on their site and it says they are trying to deliver orders positioned by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst thousands of other orders. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called with no success. . Finally today talked to agent who stated they would email me tracking details however might not offer ship date. I bought 1 kit at complete cost and another at half off, spent an overall of $224 ().
As I was typing this grievance I did get an e-mail which was supposedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible. We really apologize we could not fulfill your requirements and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I contacted consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We provide a 1 month money back guarantee with complete refund on any utilized or unused items. Consumer simply has to pay return label. Simply return your products to us within 1 month of positioning your order. Customer is responsible for return shipping expenses.
Any type of refund will be released as store credit if returned after your 30-day window. Because of the nature of our business and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 1 month period, but they kept jacking me around, SO that the thirty days duration had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a 1 month cash back guarantee with complete refund on any utilized or unused products (). Consumer just needs to pay return label. Just return your items to us within thirty days of positioning your order – .
Since of the nature of our organization and items, we are unable to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase versus defects due to malfunctioning craftsmanship or products occurring from Normal Use of the device.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage brought on by mishap, misuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you discover a defect and inform SNOW throughout the service warranty duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks with no response. I likewise consisted of pictures and my order number.
We deeply say sorry for the trouble! We are working to resolve this problem as quickly as we can. Initially, please make certain your phone is credited at least 50% 2nd, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent numerous emails to ask on my order. At this moment I simply want a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We say sorry for the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible. We truly apologize we could not satisfy your requirements and we hope that when whatever stabilizes once again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.