06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would get here in 1-2 weeks (). I received a produced e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I don’t even understand if they are still in organization. Looked on their website and it says they are attempting to ship orders positioned by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship out amongst thousands of other orders. We apologize for the inconvenience caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous clients as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I have actually emailed two times and called with no success. . Finally today spoke to agent who mentioned they would email me tracking info but could not offer ship date. I acquired 1 package at complete price and another at half off, spent an overall of $224 ().
As I was typing this problem I did receive an email which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We truly apologize we could not fulfill your needs and we hope that when whatever normalizes once again that you would reevaluate SNOW.Thank you for providing yourself the chance of belonging to the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I called customer Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I contacted this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We provide a 30 day cash back guarantee with full refund on any utilized or unused items. Customer just needs to pay return label. Simply return your items to us within 30 days of putting your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our company and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 1 month duration, but they kept jacking me around, SO that the 1 month period had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We use a 1 month money back guarantee with full refund on any used or unused products (). Customer simply needs to pay return label. Just return your products to us within 1 month of putting your order – .
Due to the fact that of the nature of our service and items, we are unable to restock or resale any products. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the initial date of purchase against flaws due to defective craftsmanship or materials developing from Regular Use of the device.
It does NOT cover cosmetic deterioration caused by reasonable wear and tear, or damage triggered by mishap, misuse or disregard. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you find a problem and notify SNOW throughout the service warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks with no action. I likewise included photos and my order number.
We deeply excuse the trouble! We are working to fix this issue as rapidly as we can. First, please ensure your phone is credited at least 50% Second, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have also sent various emails to inquire on my order. At this point I just desire a refund, however can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We say sorry for the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many customers as possible. We truly apologize we could not satisfy your needs and we hope that when everything stabilizes once again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of belonging to the SNOW household.