06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an e-mail that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even understand if they are still in organization. Looked on their website and it says they are trying to deliver orders put by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship among thousands of other orders. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking info. I have actually emailed twice and called without any success. . Finally today talked to agent who mentioned they would email me tracking details but might not provide ship date. I acquired 1 kit at full price and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous clients as possible. We truly apologize we couldn’t meet your needs and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for offering yourself the chance of being part of the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I called consumer Services about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No worries! We provide a thirty days money back ensure with full refund on any used or unused items. Consumer just has to pay return label. Just return your items to us within 30 days of putting your order. Client is accountable for return shipping expenses.
Any kind of refund will be issued as shop credit if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 1 month duration, however they kept jacking me around, SO that the 1 month period had passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a 1 month cash back ensure with complete refund on any utilized or unused products (). Client simply has to pay return label. Merely return your items to us within 1 month of placing your order – .
Since of the nature of our service and products, we are unable to restock or resale any products. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase versus defects due to malfunctioning workmanship or products developing from Normal Usage of the gadget.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage triggered by accident, misuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you find a flaw and notify SNOW throughout the guarantee period, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business numerous times over 2 weeks with no reaction. I also included images and my order number.
We deeply ask forgiveness for the hassle! We are working to fix this concern as quickly as we can. Initially, please make certain your phone is charged to at least 50% Second, please use it without a phone case. Third, attempt it in different devices including phone, tablet, computer, laptop computer, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent many e-mails to ask on my order. At this point I just desire a refund, but can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous customers as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.