06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an email that my order would show up in 1-2 weeks (). I got a produced e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in company. Searched their site and it says they are trying to ship orders positioned by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to deliver out amongst thousands of other orders. We ask forgiveness for the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed twice and called with no success. . Finally today spoke with agent who specified they would email me tracking information but could not supply ship date. I purchased 1 package at full cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for providing yourself the opportunity of becoming part of the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I called client Services about being unhappy with the outcomes from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We use an one month money back ensure with complete refund on any used or unused products. Customer just has to pay return label. Just return your items to us within one month of putting your order. Consumer is accountable for return shipping costs.
Any kind of refund will be issued as shop credit if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the 1 month duration, however they kept jacking me around, SO that the 1 month period had actually passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a 30 day money back guarantee with complete refund on any used or unused items (). Customer simply has to pay return label. Just return your items to us within one month of placing your order – .
Because of the nature of our service and products, we are not able to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against defects due to faulty workmanship or products arising from Regular Use of the device.
It does NOT cover cosmetic wear and tear caused by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the warranty. If you find a flaw and alert SNOW during the guarantee period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over two weeks without any response. I likewise included pictures and my order number.
We deeply apologize for the hassle! We are working to solve this concern as quickly as we can. First, please ensure your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually likewise sent numerous e-mails to inquire on my order. At this moment I just desire a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of clients as possible. We genuinely apologize we could not fulfill your requirements and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW family.