06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an e-mail that my order would get here in 1-2 weeks (). I got a created email on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I don’t even know if they are still in company. Searched their website and it says they are trying to ship orders placed by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst countless other orders. We say sorry for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking details. I have actually emailed two times and called with no success. . Lastly today spoke with agent who mentioned they would email me tracking info however might not supply ship date. I bought 1 package at full cost and another at half off, invested an overall of $224 ().
As I was typing this grievance I did get an email which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of clients as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for providing yourself the chance of belonging to the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I contacted client Providers about being unhappy with the outcomes from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We offer a 1 month refund ensure with full refund on any utilized or unused products. Client just needs to pay return label. Just return your products to us within one month of positioning your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be released as store credit if returned after your 30-day window. Since of the nature of our service and products, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 1 month duration, however they kept jacking me around, SO that the thirty days period had actually passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 1 month refund guarantee with full refund on any used or unused items (). Client just needs to pay return label. Merely return your items to us within thirty days of positioning your order – .
Due to the fact that of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase against defects due to malfunctioning workmanship or materials arising from Regular Usage of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage triggered by mishap, abuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a defect and inform SNOW throughout the service warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no action. I also included photos and my order number.
We deeply say sorry for the inconvenience! We are working to resolve this concern as rapidly as we can. Initially, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in different gadgets including phone, tablet, computer system, laptop computer, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent various emails to inquire on my order. At this moment I just want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many clients as possible. We really apologize we could not fulfill your needs and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.